Last Updated: January 5th, 2024
1. Introduction
Crewfare E-Gift Cards are issued by Crewfare Inc. These terms and conditions (the “Gift Card Terms”) apply to all digital Gift Cards (each a “Gift Card” or collectively, “Gift Cards”) purchased, obtained, redeemed, or used globally. By purchasing, accepting, or using these Gift Cards constitutes your agreement to follow and be bound by these Gift Card Terms. “Crewfare”, “we”, and “our” means Crewfare Inc. or its affiliates.
2. Redemption Guidelines
Crewfare E-Gift Cards are exclusively redeemable for “All-Access” events listed on Crewfare’s platform at crewfare.com/all-events. When using a Gift Card to book an event, the process is straightforward: select your desired all-access event, proceed to checkout, and opt for the Gift Card as your payment method. Should the event’s cost exceed the Gift Card’s value, you’ll be asked to cover the remaining amount with an alternative payment method. Our redemption process offers the convenience of partial usage, meaning any unused balance will be retained on your Gift Card, ready for your next all-access event booking.”
3. Usage Restrictions Explained
The Gift Cards come with specific usage boundaries to ensure fair and appropriate use. They are not refundable once purchased and cannot be exchanged for cash, barring specific legal requirements. Their usage is confined to the payment for services offered by Crewfare and cannot be used for other financial transactions, such as purchasing additional Gift Cards. These restrictions are in place to prevent misuse and ensure a secure and reliable experience for all users.
4. Balance Inquiry and Management
Crewfare is committed to providing a seamless experience in managing your Gift Card. To inquire about your Gift Card balance, please reach out to our customer support team via email at support@crewfare.com. Our team will promptly assist you with the latest information on your Gift Card’s remaining value as well as answer any questions regarding your Gift Card or other related inquiries.
5. Expiration Policy in Detail
Each Crewfare Gift Card has a validity period of one (1) year from its date of issuance. This time frame is designed to encourage timely use and ensure an active engagement with our services. There are no maintenance or dormancy fees associated with the card during its validity period, ensuring that the card’s full value is available for use until the expiration date.
6. Handling Misuse and Fraud
Crewfare takes the security and proper use of Gift Cards seriously. We monitor for fraudulent activity and misuse, such as unauthorized purchasing or using Gift Cards for illegal transactions. In cases where we identify such activities, we reserve the right to immediately cancel the Gift Card, suspend any associated accounts, and initiate legal proceedings. We aim to protect our customers and maintain the integrity of our services.
7. Risk and Responsibility for Digital Gift Cards
For digital Crewfare Gift Cards, the responsibility for security lies with the purchaser upon electronic receipt. We are not liable for any loss, theft, or unauthorized use once the digital Gift Card is delivered. Treat digital Gift Cards like sensitive information: store them securely and do not share their details. In the event of loss or unauthorized use, contact our customer support promptly for assistance, although replacement or reimbursement is not guaranteed.
8. Warranty and Liability Limitations
Crewfare provides Gift Cards “as is” without any warranties, including implied warranties of merchantability or fitness for a particular purpose. Our liability is strictly limited to the card’s remaining balance. We are not liable for any indirect, consequential, or special damages arising from or related to the use of Gift Cards.
9. Dispute Resolution Process
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. All disputes arising from or relating to these Gift Card Terms and Conditions, including disputes regarding the interpretation or breach of these terms, will be resolved by binding arbitration conducted in accordance with the American Arbitration Association (AAA) rules in Miami-Dade County, Florida, and governed by Florida state law. The arbitration shall be conducted in the English language by a single arbitrator. The parties agree to bear their own costs and fees related to the arbitration and renounce any rights to class arbitration or any consolidation of individual arbitrations.
10. Amendments to Terms
Crewfare reserves the right to modify these Gift Card Terms at any time. Changes will be communicated through our website or direct notifications. Continued use of Gift Cards after changes signifies acceptance of the new terms. It’s crucial for users to stay informed about any updates to ensure compliance.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Crewfare®, INC
crewfare.com
(786) 400-2739